Shipping policy

Shipping Policy for The Penmaker's Store

Welcome, pen turning friends! This page outlines our shipping policy so you know exactly what to expect when you order from us. We want to make sure your handmade treasures arrive safely and swiftly!

Order Processing:

    • Orders are processed within 7 business days (excluding weekends and holidays) after receiving your order confirmation email.
    • During peak seasons or high-volume periods, processing times may be slightly longer. We'll be sure to update the website and communicate any changes.

Shipping Methods and Costs:

    • We offer a variety of shipping options to meet your needs and budget. These include:
        • Standard Shipping: Delivered within 5 - 7 business days (estimated cost: $5.50-$9.50).
        • Expedited Shipping: Delivered within 3-5 business days (estimated cost: $8.50 - $15.00.
    • International Shipping: We currently Do Not Provide Inaternational Shipping
    • Please note: All shipping costs are displayed at checkout before you place your order.

Estimated Delivery Times:

    • The estimated delivery times listed above are from the date your order ships, not from the date your order is placed.
    • Actual delivery times may vary depending on your location, the shipping method you choose, and any unforeseen circumstances.
    • We are not responsible for delays caused by the shipping carrier or customs clearance.

Tracking Your Order:

    • You will receive a shipping confirmation email with a tracking number once your order ships.
    • You can track your order's progress on the carrier's website.

Additional Information:

    • We carefully package all orders to ensure your items arrive safely.
    • We are not responsible for lost or stolen packages after they are delivered to the shipping carrier.
    • If you have any questions about your order or shipping, please don't hesitate to contact us at admin@penmaker.store

We appreciate your understanding and support! Happy Pen Making!